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Keep Callers Engaged with SmartVoice

Let’s be honest, nobody enjoys being put on hold. But those few seconds don’t have to be wasted time. They can actually be a great chance to share something useful with your customers, and that’s exactly what SmartVoice helps you do.

At F One Technologies, we’re always looking for ways to make our customers’ phone systems work harder for them. SmartVoice is our latest tool that makes it simple to create clear, professional on-hold messages that keep callers informed and engaged.

You can use it to update customers on new products, special offers, seasonal changes, or even just your opening hours, all while they’re waiting on the line. Every bit of communication counts, and SmartVoice turns that quiet time into an opportunity to connect.

What Makes SmartVoice Stand Out

SmartVoice isn’t your standard on-hold messaging setup. It’s powered by clever AI voice technology, so you don’t need to hire a voiceover artist or record anything yourself. You just type what you want to say, and SmartVoice turns it into a natural, lifelike message in minutes.

You’ll also have access to a library of over 8,000 background music tracks, so you can pick something that fits your brand perfectly, whether that’s calm and professional or upbeat and friendly.

Traditional on-hold systems can be a bit of a headache, they take time, cost more than you expect, and often need someone else to update them. SmartVoice puts you back in control. You can create, edit, and manage your messages whenever you need to, without the hassle.

Simple. Smart. Affordable.

Need to let customers know about a bank holiday closure? Launching something new? Updating your hours? SmartVoice makes it quick and easy. You can make changes in minutes and keep your phone system sounding fresh all year round.

It’s just £9.99 a month, less than the cost of a few coffees, and gives you everything you need to keep your callers informed and your business sounding professional.

We built SmartVoice to be straightforward and affordable for any business, big or small. It’s a simple way to make a great first impression every time someone calls.

At F One, we’re all about helping our customers get more from their communications. SmartVoice is another step towards that, giving you the tools to stay connected, sound professional, and make every moment count. Find out more here: SmartVoice Messaging

Adam Monaghan | Solutions Director

Auto attendant example.

"Hello and welcome to [Veterinary Practice Name], where the wellbeing of your cherished pets is our passion. Please listen closely to the following options as they guide you to the best care for your furry friend."

Press 1 for appointments and scheduling.
Press 2 for emergencies and urgent care. Please note that if your pet is experiencing a life-threatening situation, it's crucial to bring them in immediately.
Press 3 for our pharmacy and prescription refills.
Press 4 for billing and account inquiries.
Press 5 to hear our operating hours and location details.
Press 6 to speak to a member of our team about general inquiries."

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Out-of-hours message example.

“Hello, thanks for getting in touch with [Estate Agent Name]. We've wrapped up for the day, but we completely understand that when you're on the hunt for that perfect home, timing is everything.

We're here to help from Monday to Friday, 9:00am to 6:00pm, and on Saturdays from 10:00am to 4:00pm. If you'd like, please leave us a voicemail. We're committed to returning your call promptly during our operational hours.

For immediate queries or to take a peek at our listings, our website is available 24/7. We appreciate your trust in [Estate Agent Name]. Your dream home is closer than you think.

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Marketing on hold example.

“Thank you for reaching out to [Dental Practice Name]. We're gearing up to brighten your day, and your smile! While you're waiting, let's chat about a few ways we can make that smile of yours even more radiant.

Ever thought about a brighter smile? Chat with us about our top-notch teeth whitening treatments. You'll see a noticeable difference in just one visit, and our cutting-edge equipment ensures it's both effective and comfy.

For those looking to elevate their daily routine, we've hand-selected some stellar dental products. Think electric toothbrushes and the latest in oral care – all chosen with you, our valued patient, in mind.

And if you've been daydreaming of that perfect, magazine-worthy smile, let's talk cosmetic dentistry. From sleek veneers to nearly invisible aligners, our seasoned team is ready to craft a treatment plan that's just right for you.”

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Comfort message example.

"Thank you for connecting with [Care Home Name], where every moment is cherished. We understand the importance of your call, and our dedicated team is readying to assist you with the warmth and care you deserve."

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Welcome message example.

"Thank you for reaching out to [Club Name] Golf Club, where passion meets precision in every swing. Your call is important to us, and we're dedicated to ensuring you experience the gold standard of service. Please hold for a moment."

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