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Business Communications, Simplified.


At F One, we make cutting-edge communication solutions simple and accessible for UK businesses. Trusted by over 1,300 customers, we deliver tailored, high-quality services in partnership with leading global brands. With a focus on exceptional support and building strong relationships, we go the extra mile to help your business thrive.

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Our Awards and Achievements.

We’re proud to be a multi-award-winning business, recognised for exceptional customer service, clear and accurate billing, and delivering communication solutions designed to support businesses like yours. These accolades reflect our dedication to providing reliable, high-quality services that make a real difference.

MSP Install
of the Year 2023

Winner

SMB Reseller
of the Year 2023

Finalist

Best UC Enterprise Customer Solution 2024

Winner

Reseller/MSP Project
of the Year 2024

Finalist

Mid-Enterprise Reseller/
MSP of the Year 2024

Finalist

SMB Reseller
of the Year 2022

Winner

Reseller Billing and Finance Team 2024

Finalist

Best After-Sales
Support 2023

Winner

Reseller Executive Team 2024

Finalist

Finance Team
of the Year 2023

Finalist

Best After-Sales
Support 2023
Winner

Dental Practices.

Transform your dental practice with a modern cloud phone system. Benefit from call queuing, auto callbacks, recording, and real-time reporting, while keeping patients engaged with SmartVoice AI-powered on-hold marketing for services like teeth whitening or Invisalign.

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Care Homes.

Ensure seamless communication in your care home with our cost-effective, reliable solutions. From full MESH WiFi to cordless phone systems, we keep your staff connected and operations running smoothly without hassle.

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Estate Agencies.

Boost your estate agency’s success with communication tools designed to meet your needs. Track performance with detailed call analytics, engage clients with AI-powered on-hold marketing, and stay connected anywhere with mobile and PC apps to deliver exceptional service.

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Stay Connected Anywhere.

Our cloud phone system and user-friendly mobile and desktop apps keep your team connected wherever they work. Make calls, check voicemails, chat with your team, and hold video meetings, all from one platform, helping your business run smoothly and keeping customers happy.

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Trusted by Businesses Like Yours.

Our Team’s Perspective.

“I’ve been part of F One since it started in 2014, and it’s been an amazing journey. Building real connections with customers and colleagues has always been at the heart of what we do. Being here has been a blessing, and I’m excited for the future.”

Gemma Miller
Customer Account Director

Our Team’s Perspective.

“What makes F One special is the atmosphere. It’s a place where everyone works hard, but there’s always a great energy. The Directors make us feel valued with thoughtful gestures and team events, which I really appreciate.”

Sam Burns
Telemarketing Team Manager

Our Team’s Perspective.

“After graduating from the University of Portsmouth, I wanted a career in finance that would challenge and support me. F One has given me the tools to grow and succeed, and I’m grateful to be part of such a motivating team.”

Mary Mullins
Billing & Finance Manager

Our Team’s Perspective.

“I feel completely trusted to lead the Technical Team my way. In previous roles, I often felt restricted, but here, I’m supported to shape my vision and make a meaningful impact in the way that I want to.”

Stuart Venn
Technical Team Manager

What Our Customers Say.

Read Our Google Reviews

“F One has been a game-changer for us. Their team is professional yet approachable, and they’ve worked hard to ensure we get the most out of their solutions. It’s been a great partnership. I highly recommend them!”

Lisa Jones
The Coffee Bean Company

“We now have an excellent phone system. It has made our team more agile, which is reflected in our sales numbers. Thanks to F One for making it all so straightforward.”

Kate Winship
Fine & Country Estate Agents

“F One tailored a system that streamlined our customer interactions after truly understanding our needs. Managing incoming calls is now much smoother, making our mornings more manageable. We’ve confidently recommended them to several local veterinary clinics.”

Mel Whitehall
Oxford Cat Clinic

Recent Case Study.

Discover how we helped Carisbrooke Vets revolutionise their communication with a cutting-edge cloud phone system. Watch the video and check out our blog for the full story!

Read Our Blog

Auto attendant example.

"Hello and welcome to [Veterinary Practice Name], where the wellbeing of your cherished pets is our passion. Please listen closely to the following options as they guide you to the best care for your furry friend."

Press 1 for appointments and scheduling.
Press 2 for emergencies and urgent care. Please note that if your pet is experiencing a life-threatening situation, it's crucial to bring them in immediately.
Press 3 for our pharmacy and prescription refills.
Press 4 for billing and account inquiries.
Press 5 to hear our operating hours and location details.
Press 6 to speak to a member of our team about general inquiries."

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Out-of-hours message example.

“Hello, thanks for getting in touch with [Estate Agent Name]. We've wrapped up for the day, but we completely understand that when you're on the hunt for that perfect home, timing is everything.

We're here to help from Monday to Friday, 9:00am to 6:00pm, and on Saturdays from 10:00am to 4:00pm. If you'd like, please leave us a voicemail. We're committed to returning your call promptly during our operational hours.

For immediate queries or to take a peek at our listings, our website is available 24/7. We appreciate your trust in [Estate Agent Name]. Your dream home is closer than you think.

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Marketing on hold example.

“Thank you for reaching out to [Dental Practice Name]. We're gearing up to brighten your day, and your smile! While you're waiting, let's chat about a few ways we can make that smile of yours even more radiant.

Ever thought about a brighter smile? Chat with us about our top-notch teeth whitening treatments. You'll see a noticeable difference in just one visit, and our cutting-edge equipment ensures it's both effective and comfy.

For those looking to elevate their daily routine, we've hand-selected some stellar dental products. Think electric toothbrushes and the latest in oral care – all chosen with you, our valued patient, in mind.

And if you've been daydreaming of that perfect, magazine-worthy smile, let's talk cosmetic dentistry. From sleek veneers to nearly invisible aligners, our seasoned team is ready to craft a treatment plan that's just right for you.”

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Comfort message example.

"Thank you for connecting with [Care Home Name], where every moment is cherished. We understand the importance of your call, and our dedicated team is readying to assist you with the warmth and care you deserve."

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Welcome message example.

"Thank you for reaching out to [Club Name] Golf Club, where passion meets precision in every swing. Your call is important to us, and we're dedicated to ensuring you experience the gold standard of service. Please hold for a moment."

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