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Category: Other

Celebrating Awards and Milestones at F One

I’m absolutely delighted to share that we’ve recently taken home the ‘Best Enterprise UC Customer Solution’ award at the CNA Awards! This is a significant achievement for our company, and I couldn’t be prouder of the team who made this recognition possible. The Winning Solution for Angela Mortimer The award acknowledges our innovative cloud-based phone […]

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St Columba’s Tough Mudder Challenge

I’ve always believed in the power of community, dedication, and resilience, values we hold dear not just in business but in our personal lives too. That’s why I’m especially proud to share an inspiring initiative from Katie Viola, Head of School and SENDCO at one of our customers, St Columba C of E Primary Academy […]

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Celebrating a Decade of Growth… Our 10 Year Journey

This Sunday, 18th August 2024, marks a milestone for us at F One as we celebrate our 10-year anniversary. As I reflect on the incredible journey that has brought us here, I am filled with immense pride and gratitude for what we have accomplished together. The past decade has been a whirlwind of challenges, triumphs, […]

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PSTN Switch Off Delayed Until 2027

Hello everyone, I hope you’re looking forward to the weekend, as well as England kicking off their Euro 2024 campaign on Sunday evening! I want to share some important news regarding your business communications. The BT Group has announced a delay in the planned switch off of traditional phone lines, extending the deadline until January […]

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WLR Switch Off, The Facts

Hi everyone! Openreach have just announced that from 5th September 2023, WLR products (PSTN & ISDN digital phone lines) will no longer be sold in the UK. This will not only have a significant affect on businesses still using those traditional phone lines, but it’ll also affect some companies using ADSL and/or FTTC broadband products. […]

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Revolutionising Healthcare Communication

With the recent government push to increase patient access and invest £240 million in practices across England, we’re poised to equip doctors surgeries with cutting-edge technology that will provide unrivalled benefits to both patients and medical professionals.

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A Closer Look: Our Giganet Partnership

Hello to our valued customers & partners! We are excited to share an insightful case study about our strategic partnership with Giganet, a leading UK Internet Service Provider (ISP). This case study highlights how our collaboration has enhanced our business internet connection options for customers while making a positive impact on the telecoms industry. Join […]

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Unleashing Growth with NEC’s Univerge Blue Engage

I am absolutely delighted to share our latest video case study with you, which showcases the transformative impact of implementing NEC’s Univerge Blue Engage platform into Zero Waste Group. As the Co-Founder and Solutions Director here at F One, I have had the distinct pleasure of forming a strong professional bond with Michael Miller, the […]

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Digital Marketing Coordinator

F One is excited to announce the addition of Julian Gollogly to our team as our new Digital Marketing Coordinator. With a rich experience of 25 years in marketing, Julian brings a wealth of knowledge and expertise that we believe will enhance our customer communication and digital presence. As a company dedicated to providing top-notch […]

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Auto attendant example.

"Hello and welcome to [Veterinary Practice Name], where the wellbeing of your cherished pets is our passion. Please listen closely to the following options as they guide you to the best care for your furry friend."

Press 1 for appointments and scheduling.
Press 2 for emergencies and urgent care. Please note that if your pet is experiencing a life-threatening situation, it's crucial to bring them in immediately.
Press 3 for our pharmacy and prescription refills.
Press 4 for billing and account inquiries.
Press 5 to hear our operating hours and location details.
Press 6 to speak to a member of our team about general inquiries."

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Out-of-hours message example.

“Hello, thanks for getting in touch with [Estate Agent Name]. We've wrapped up for the day, but we completely understand that when you're on the hunt for that perfect home, timing is everything.

We're here to help from Monday to Friday, 9:00am to 6:00pm, and on Saturdays from 10:00am to 4:00pm. If you'd like, please leave us a voicemail. We're committed to returning your call promptly during our operational hours.

For immediate queries or to take a peek at our listings, our website is available 24/7. We appreciate your trust in [Estate Agent Name]. Your dream home is closer than you think.

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Marketing on hold example.

“Thank you for reaching out to [Dental Practice Name]. We're gearing up to brighten your day, and your smile! While you're waiting, let's chat about a few ways we can make that smile of yours even more radiant.

Ever thought about a brighter smile? Chat with us about our top-notch teeth whitening treatments. You'll see a noticeable difference in just one visit, and our cutting-edge equipment ensures it's both effective and comfy.

For those looking to elevate their daily routine, we've hand-selected some stellar dental products. Think electric toothbrushes and the latest in oral care – all chosen with you, our valued patient, in mind.

And if you've been daydreaming of that perfect, magazine-worthy smile, let's talk cosmetic dentistry. From sleek veneers to nearly invisible aligners, our seasoned team is ready to craft a treatment plan that's just right for you.”

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Comfort message example.

"Thank you for connecting with [Care Home Name], where every moment is cherished. We understand the importance of your call, and our dedicated team is readying to assist you with the warmth and care you deserve."

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Welcome message example.

"Thank you for reaching out to [Club Name] Golf Club, where passion meets precision in every swing. Your call is important to us, and we're dedicated to ensuring you experience the gold standard of service. Please hold for a moment."

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