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Category: Other

WLR Switch Off, The Facts

Hi everyone! Openreach have just announced that from 5th September 2023, WLR products (PSTN & ISDN digital phone lines) will no longer be sold in the UK. This will not only have a significant affect on businesses still using those traditional phone lines, but it’ll also affect some companies using ADSL and/or FTTC broadband products. […]

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Revolutionising Healthcare Communication

With the recent government push to increase patient access and invest £240 million in practices across England, we’re poised to equip doctors surgeries with cutting-edge technology that will provide unrivalled benefits to both patients and medical professionals.

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A Closer Look: Our Giganet Partnership

Hello to our valued customers & partners! We are excited to share an insightful case study about our strategic partnership with Giganet, a leading UK Internet Service Provider (ISP). This case study highlights how our collaboration has enhanced our business internet connection options for customers while making a positive impact on the telecoms industry. Join […]

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Unleashing Growth with NEC’s Univerge Blue Engage

I am absolutely delighted to share our latest video case study with you, which showcases the transformative impact of implementing NEC’s Univerge Blue Engage platform into Zero Waste Group. As the Co-Founder and Solutions Director here at F One, I have had the distinct pleasure of forming a strong professional bond with Michael Miller, the […]

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Digital Marketing Coordinator

F One is excited to announce the addition of Julian Gollogly to our team as our new Digital Marketing Coordinator. With a rich experience of 25 years in marketing, Julian brings a wealth of knowledge and expertise that we believe will enhance our customer communication and digital presence. As a company dedicated to providing top-notch […]

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Expanding in the Education Sector

I am extremely pleased to announce our further expansion within the education sector. As we recognise the necessity for modern and efficient communication solutions in schools, we have focused our efforts on delivering cloud phone system solutions to Multi Academy Trusts (MATs). The education industry has undergone a big move toward academy trusts in recent years, […]

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CRN SMB Reseller of the Year 2022

Since the start of F One, we never entered any of the various telecoms sector awards. Yes, this was partly because there are never enough hours in the day to put together an entry, but I would suggest that the main reason was that since the beginning of the company, our primary focus has been […]

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Auto attendant example.

"Hello and welcome to [Veterinary Practice Name], where the wellbeing of your cherished pets is our passion. Please listen closely to the following options as they guide you to the best care for your furry friend."

Press 1 for appointments and scheduling.
Press 2 for emergencies and urgent care. Please note that if your pet is experiencing a life-threatening situation, it's crucial to bring them in immediately.
Press 3 for our pharmacy and prescription refills.
Press 4 for billing and account inquiries.
Press 5 to hear our operating hours and location details.
Press 6 to speak to a member of our team about general inquiries."

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Out-of-hours message example.

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We're here to help from Monday to Friday, 9:00am to 6:00pm, and on Saturdays from 10:00am to 4:00pm. If you'd like, please leave us a voicemail. We're committed to returning your call promptly during our operational hours.

For immediate queries or to take a peek at our listings, our website is available 24/7. We appreciate your trust in [Estate Agent Name]. Your dream home is closer than you think.

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Marketing on hold example.

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Comfort message example.

"Thank you for connecting with [Care Home Name], where every moment is cherished. We understand the importance of your call, and our dedicated team is readying to assist you with the warmth and care you deserve."

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Welcome message example.

"Thank you for reaching out to [Club Name] Golf Club, where passion meets precision in every swing. Your call is important to us, and we're dedicated to ensuring you experience the gold standard of service. Please hold for a moment."

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