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Phone systems that suit everyone.

Our phone solutions, designed to boost team productivity and enhance client calling experience, are accessible and user-friendly, suitable for both nimble startups and corporate.

The basics.

Cloud telephone systems boast a broad and exciting range of features. Having said that, it’s essential for us to educate our clients about how even the most basic phone system features, when used correctly, will significantly increase employee productivity and enhance customer satisfaction.

Professional marketing on hold

Capitalise on the moment when your customers are fully focused on you with our professionally produced on-hold marketing. With our professionally produced on-hold marketing, you have the chance to highlight your excellent work as well as any goods or services that your current clientele may not be aware of. Choose your own music and voice, and if you need help with the script, let us know.

Phonebook and speed dials

You might be surprised to learn that a significant portion of business phone systems lack a convenient phonebook feature. You can quickly and easily contact your customers and suppliers using our cloud-based telephone system’s straightforward search and dial feature.

Hold and transfer

One of the most basic system functions, but also a key component of any telephone system. Using our system, whether on your physical handset or one of the mobile or PC applications, you can quickly and easily transfer an active call to a colleague, call group, or external phone number.

Voicemail and voicemail to email

Our voicemail to email feature conveniently sends voicemails directly to your email inbox. You’ll receive an email with call information and an audio file (MP3 or WAV) of the message whenever a new voicemail is left by a caller. The voicemails can even be transcribed if you’d prefer to have a readable copy of the recording.

Scheduling and system management

With the help of our online portal’s user-friendly administrator interface, you can quickly view call statistics, the system directory, user lists and permissions, call control, call recordings, and the ability to modify basic user settings.

Call routing

One of the things that is frequently overlooked when installing a new phone system is how your incoming calls should be routed through your business. Our technical professionals will give you guidance on how they think your calls should be routed in order to maximise staff efficiency and customer satisfaction.

Stay connected, wherever you’re working from.

In today’s business world, flexibility is no longer a luxury; it’s a necessity. Our mission is to ensure your customers always receive an exceptional experience, regardless of your work location.

File storage.

Discover the power of secure file sharing with NEC’s Univerge Blue Share, your gateway to effortless document management. Access, sync, and share your latest documents seamlessly across all your devices.

Microsoft Teams integration.

Enhance the efficiency of Microsoft Teams by seamlessly integrating our cloud phone system with both your desktop and mobile Microsoft Teams applications. Our solution is tailored for organisations seeking a dependable, all inclusive phone system integration within their Teams applications.

Call recording, logging and reporting.

With the assistance of our cloud based call recording and reporting software, you can achieve a whole new level of insight into the performance of your contact processes and discover ways to enhance them for a groundbreaking, highly responsive customer experience. We offer a variety of service levels suitable for companies of all sizes, including basic real time contact centre services, advanced historical call logging and fully PCI compliant call recording.

Seamless software integrations.

Utilise our fully integrated PC and mobile applications, and the option to integrate your CRM with the phone system. With our cloud based phone system, you can access features such as direct dialing from your computer or laptop and automatic database records displaying when customers call.

Meet some of the awesome clients we’re proud to support.

Connecting multiple sites, nationally and internationally.

We can cater to your phone system requirements, no matter how your business is structured. Our phone systems are centrally managed via the cloud, making them highly adaptable. Whether your organisation comprises multiple offices, remote workers, or a mix of both, we can seamlessly provide access to the same system.

Let’s talk.

Our specialists are ready to engage in a discussion with you to explore the diverse options for cloud phone systems that best suit your requirements. Feel free to reach out using the number below.

Get in touch.

    Auto attendant example.

    "Hello and welcome to [Veterinary Practice Name], where the wellbeing of your cherished pets is our passion. Please listen closely to the following options as they guide you to the best care for your furry friend."

    Press 1 for appointments and scheduling.
    Press 2 for emergencies and urgent care. Please note that if your pet is experiencing a life-threatening situation, it's crucial to bring them in immediately.
    Press 3 for our pharmacy and prescription refills.
    Press 4 for billing and account inquiries.
    Press 5 to hear our operating hours and location details.
    Press 6 to speak to a member of our team about general inquiries."

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    Out-of-hours message example.

    “Hello, thanks for getting in touch with [Estate Agent Name]. We've wrapped up for the day, but we completely understand that when you're on the hunt for that perfect home, timing is everything.

    We're here to help from Monday to Friday, 9:00am to 6:00pm, and on Saturdays from 10:00am to 4:00pm. If you'd like, please leave us a voicemail. We're committed to returning your call promptly during our operational hours.

    For immediate queries or to take a peek at our listings, our website is available 24/7. We appreciate your trust in [Estate Agent Name]. Your dream home is closer than you think.

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    Marketing on hold example.

    “Thank you for reaching out to [Dental Practice Name]. We're gearing up to brighten your day, and your smile! While you're waiting, let's chat about a few ways we can make that smile of yours even more radiant.

    Ever thought about a brighter smile? Chat with us about our top-notch teeth whitening treatments. You'll see a noticeable difference in just one visit, and our cutting-edge equipment ensures it's both effective and comfy.

    For those looking to elevate their daily routine, we've hand-selected some stellar dental products. Think electric toothbrushes and the latest in oral care – all chosen with you, our valued patient, in mind.

    And if you've been daydreaming of that perfect, magazine-worthy smile, let's talk cosmetic dentistry. From sleek veneers to nearly invisible aligners, our seasoned team is ready to craft a treatment plan that's just right for you.”

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    Comfort message example.

    "Thank you for connecting with [Care Home Name], where every moment is cherished. We understand the importance of your call, and our dedicated team is readying to assist you with the warmth and care you deserve."

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    Welcome message example.

    "Thank you for reaching out to [Club Name] Golf Club, where passion meets precision in every swing. Your call is important to us, and we're dedicated to ensuring you experience the gold standard of service. Please hold for a moment."

    This will close in 0 seconds