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About Us.

Our amazing team provides top phone systems, internet, WiFi, mobile services, and IT security. We partner with global brands to offer excellent support and service. Our committed staff make us more than just a service provider; we are your reliable business partner.

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Friendly and Welcoming.

We create a friendly and welcoming atmosphere where customers feel like family. From the moment you connect with us, you’ll experience a supportive environment. Our team cares about your needs and strives to make you feel valued and respected.

Personalised Support and Care.

We offer personalised support and care, just like family. Our team understands your specific needs and challenges, providing tailored solutions and exceptional service. You’ll always feel supported and appreciated, knowing we are here to help every step of the way.

Long-Lasting Relationships.

We focus on building long-lasting relationships with customers. We foster community and belonging, encouraging open communication and collaboration. By nurturing strong connections, we provide loyal service that goes the extra mile, reinforcing our reputation as a trusted, reliable business partner committed to your success.

Our Incredible Team.

With decades of telecom experience, our team provides reliable support at every step. We ensure you feel understood and guided, whether using your current technology or exploring new options. We’re here to help you navigate your choices with enthusiasm.

Adam has provided specialised business solutions for 11 years. He believes nothing is more satisfying than changing customers’ views of the telecoms industry. Adam enjoys running and rum, though he wisely doesn’t mix the two… very often.

Adam Monaghan.

Co-Founder & Solutions Director

With over 20 years of designing business telecoms systems, Alex is proud of the services we provide. He spends most of his time interacting with new clients. Interestingly, at 6 feet 4 inches tall, Alex has a fear of heights.

Alex Viola.

Co-Founder & Operations Director

Gemma has worked in telecoms for 11 years and is a customer relationship manager at F One. She has enjoyed watching F One grow. Gemma has the unique talent of eating three crackers in under a minute and enjoys performing as Elvis Presley on weekends… exactly the kind of abilities we look for in a colleague!

Gemma Miller.

Customer Relationships Manager

With 16 years of telecoms experience, Lee helps companies use technology more effectively. A fan of good beer and old-school British comedy, Lee humorously prefers spending his free time far away from his employees.

Lee New.

Co-Founder & Sales Director

Mary is our billing and finance superhero! She ensures our customers receive excellent care and value for their money. Mary’s expertise in ‘Friends’ trivia is unmatched, and her talent for making white wine vanish is astonishing.

Mary Mullins.

Billing & Finance Manager

Stuart, our Technical Team Manager, is an expert in networking, IT infrastructure, and phone systems. A long-standing member of the F One technical team, his presence is calming… unless he’s playing football, where he becomes very enraged!

Stuart Venn.

Technical Team Manager

Ross is our Senior Account Manager maestro! With a decade of industry experience, he ensures our clients receive top-notch knowledge and exceptional value. Ross is dedicated to fostering strong relationships and delivering outstanding results. When he’s not working his magic with accounts, you can find Ross enjoying a pint and relaxing after a job well done.

Ross Vincent.

Senior Account Manager

Lucy is our Solution Delivery Administrator. She expertly manages the transition of all services from our customers’ old providers to us, ensuring a smooth and seamless process. Lucy’s infectious laugh can be heard all the way across the office, bringing joy to everyone. And when she’s had a drink, her David Brent dance moves are legendary.

Lucy Short.

Solution Delivery Administrator

Sam is our Telemarketing Team Manager and a valued, long-time member of the Sales Team. He brings great experience to the role, overseeing lead generation and client engagement. Sam splits his time between our Southampton HQ and his home in Gloucester, staying connected and hands-on wherever he is.

Sam Burns.

Telemarketing Team Manager

Our Latest Blog.

Celebrating Awards and Milestones at F One

I’m absolutely delighted to share that we’ve recently taken home the ‘Best Enterprise UC Customer Solution’ award at the CNA Awards! This is a significant achievement for our company, and I couldn’t be prouder of the team who made this recognition possible. The Winning Solution for Angela Mortimer The award acknowledges our innovative cloud-based phone […]
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Some of our Valued Customers.

Let’s Talk.

If you’re looking for a telecoms partner passionate about excellent service and the latest tech, contact us. We’re keen to learn about your business and support you.

0330 221 1183

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