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WhatsApp for Business.

F One’s WhatsApp for Business solution is designed to help UK businesses enhance customer engagement, streamline communication, and boost efficiency. With powerful features, it’s the perfect tool for staying connected with your audience.

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Smart Routing.

Efficiently handle customer enquiries with our multi-user platform. Automatically direct messages to the most appropriate team member, ensuring faster responses to sales queries, technical support, or general enquiries.

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Seamless Communication.

Send and receive WhatsApp messages using your UK office number, whether it’s a local or non-geographic line. Stay connected through mobile or desktop apps, ensuring smooth communication wherever you are.

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Broadcast Messaging.

Easily send bulk messages to your customers to share promotions, updates, or important announcements. Keep your audience informed and engaged with timely, relevant information.

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Intelligent Replies.

Automate your customer interactions with intelligent chatbot features. Provide detailed responses during business hours and helpful alternatives after hours, ensuring customers are supported 24/7.

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Auto attendant example.

"Hello and welcome to [Veterinary Practice Name], where the wellbeing of your cherished pets is our passion. Please listen closely to the following options as they guide you to the best care for your furry friend."

Press 1 for appointments and scheduling.
Press 2 for emergencies and urgent care. Please note that if your pet is experiencing a life-threatening situation, it's crucial to bring them in immediately.
Press 3 for our pharmacy and prescription refills.
Press 4 for billing and account inquiries.
Press 5 to hear our operating hours and location details.
Press 6 to speak to a member of our team about general inquiries."

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Out-of-hours message example.

“Hello, thanks for getting in touch with [Estate Agent Name]. We've wrapped up for the day, but we completely understand that when you're on the hunt for that perfect home, timing is everything.

We're here to help from Monday to Friday, 9:00am to 6:00pm, and on Saturdays from 10:00am to 4:00pm. If you'd like, please leave us a voicemail. We're committed to returning your call promptly during our operational hours.

For immediate queries or to take a peek at our listings, our website is available 24/7. We appreciate your trust in [Estate Agent Name]. Your dream home is closer than you think.

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Marketing on hold example.

“Thank you for reaching out to [Dental Practice Name]. We're gearing up to brighten your day, and your smile! While you're waiting, let's chat about a few ways we can make that smile of yours even more radiant.

Ever thought about a brighter smile? Chat with us about our top-notch teeth whitening treatments. You'll see a noticeable difference in just one visit, and our cutting-edge equipment ensures it's both effective and comfy.

For those looking to elevate their daily routine, we've hand-selected some stellar dental products. Think electric toothbrushes and the latest in oral care – all chosen with you, our valued patient, in mind.

And if you've been daydreaming of that perfect, magazine-worthy smile, let's talk cosmetic dentistry. From sleek veneers to nearly invisible aligners, our seasoned team is ready to craft a treatment plan that's just right for you.”

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Comfort message example.

"Thank you for connecting with [Care Home Name], where every moment is cherished. We understand the importance of your call, and our dedicated team is readying to assist you with the warmth and care you deserve."

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Welcome message example.

"Thank you for reaching out to [Club Name] Golf Club, where passion meets precision in every swing. Your call is important to us, and we're dedicated to ensuring you experience the gold standard of service. Please hold for a moment."

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