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View your bill.

For your latest invoices, service management, and in depth call and service reports, click the link below.

Useful information.

Access essential product and service brochures, as well as informative data sheets, by clicking the links below. Should you require additional information beyond these documents, our team of telecoms specialists is readily available to assist you. Get in touch with us for further details.

Univerge Blue.

Welcome to Univerge Blue

Univerge Blue – Connect

Univerge Blue – Connect (Get Started)

Univerge Blue – Mobile App

Univerge Blue – Remote Working

Univerge Blue – Desktop App

Univerge Blue – Connect For Teams

Univerge Blue – Connect Teams FAQ

Univerge Blue – Share (Get Started For MacOS)

Univerge Blue – Share (Get Started For Windows)


Welcome to Horizon

Horizon – Collaborate

Horizon – Cloud Phone System

Horizon – Teams Integration

Horizon – Contact Centre

Industry solutions.

Estate Agent Solutions

Warehouse Solutions

Care Home Solutions

Dental Practice Solutions

Doctors Surgery Solutions

Education Solutions

General Office Solutions

Golf Club Solutions

Veterinary Practice Solutions

Serviced Office Solutions

Recruitment Agency Solutions

Technical support.

Our Ticketing System Explained

Engineering Cost Guide

Router Installation Guide

Yealink USB Connect

Univerge Blue – Mobile App Support

Univerge Blue – Network Configuration Guide

General information.

Useful Information

Department Contact Details

Software Assurance

Your Bill Explained

Refer & Reward Scheme

Professional Marketing On Hold

Video tutorials.

NEC Univerge Blue – Training Guides

NEC Univerge Blue – System Features


Case Studies

Computer Telephony Integration


Business Fibre Broadband


How To Guides

Case studies.

Eastleigh FC

Zero Waste Group

Auto attendant example.

"Hello and welcome to [Veterinary Practice Name], where the wellbeing of your cherished pets is our passion. Please listen closely to the following options as they guide you to the best care for your furry friend."

Press 1 for appointments and scheduling.
Press 2 for emergencies and urgent care. Please note that if your pet is experiencing a life-threatening situation, it's crucial to bring them in immediately.
Press 3 for our pharmacy and prescription refills.
Press 4 for billing and account inquiries.
Press 5 to hear our operating hours and location details.
Press 6 to speak to a member of our team about general inquiries."

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Out-of-hours message example.

“Hello, thanks for getting in touch with [Estate Agent Name]. We've wrapped up for the day, but we completely understand that when you're on the hunt for that perfect home, timing is everything.

We're here to help from Monday to Friday, 9:00am to 6:00pm, and on Saturdays from 10:00am to 4:00pm. If you'd like, please leave us a voicemail. We're committed to returning your call promptly during our operational hours.

For immediate queries or to take a peek at our listings, our website is available 24/7. We appreciate your trust in [Estate Agent Name]. Your dream home is closer than you think.

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Marketing on hold example.

“Thank you for reaching out to [Dental Practice Name]. We're gearing up to brighten your day, and your smile! While you're waiting, let's chat about a few ways we can make that smile of yours even more radiant.

Ever thought about a brighter smile? Chat with us about our top-notch teeth whitening treatments. You'll see a noticeable difference in just one visit, and our cutting-edge equipment ensures it's both effective and comfy.

For those looking to elevate their daily routine, we've hand-selected some stellar dental products. Think electric toothbrushes and the latest in oral care – all chosen with you, our valued patient, in mind.

And if you've been daydreaming of that perfect, magazine-worthy smile, let's talk cosmetic dentistry. From sleek veneers to nearly invisible aligners, our seasoned team is ready to craft a treatment plan that's just right for you.”

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Comfort message example.

"Thank you for connecting with [Care Home Name], where every moment is cherished. We understand the importance of your call, and our dedicated team is readying to assist you with the warmth and care you deserve."

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Welcome message example.

"Thank you for reaching out to [Club Name] Golf Club, where passion meets precision in every swing. Your call is important to us, and we're dedicated to ensuring you experience the gold standard of service. Please hold for a moment."

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