Helping Doctors Communicate.
Integrating your CRM software, like EMIS Web and SystmOne, boosts staff efficiency and enhances patient experience during important interactions.
Some Fantastic Feedback From One of Our Doctor’s Surgeries.
“Setting up the new phone system has transformed our surgery. F One has been consistently knowledgeable and excellent in their approach. Informing patients of their position in the call queue, along with seamless integration with our EMIS database, has been brilliant!”
Magdalena Nagadowska – Cloister Road Surgery
Integration With EMIS Web, SystmOne, and More.
Our cloud phone system enables staff to access and document patient information during calls through integration with key healthcare databases.
Call Queuing and Automatic Callbacks.
Approximately 24.8% of calls to doctor surgeries are answered in the first hour, highlighting the importance of our queuing system. This system manages calls, reducing hold times by offering estimated wait times and an automated callback option. Patients can choose to be called back, keeping their queue position without waiting on the line.
Patient Text Messaging.
Our system includes an easy-to-use text messaging feature, enabling surgeries to send important information to patients via SMS, such as appointment reminders and medication alerts.
Let’s Talk.
Please provide your contact information, and one of our team members will contact you promptly to see how we can best support your business needs.
Get in Touch.
