SmartVoice Messaging.
SmartVoice makes it easy to create and manage the messages callers hear when they phone your business. From on hold messages to voicemail and automated greetings, it helps you sound clear, professional, and consistent on every call, without complicated setup or ongoing effort.
Find out moreAccess Your SmartVoice Messaging Studio.
This is where you control your phone system messages. Make changes instantly without raising a support request, whether that’s updating a voicemail, changing an on hold message, or setting holiday hours.
Script Examples.
Examples of clear, professional phone messages your callers might hear. Each one can be customised to suit your business tone, opening hours, and services.
Used to greet callers and let them know they’ve reached the right place.
“Thank you for calling [Business Name]. We’re now connecting you to the right team. Please hold for just a moment.”
Designed to put callers at ease while they wait, commonly used in care focused or customer sensitive environments.
“Thank you for calling [Business Name]. We appreciate your call and one of our team will be with you shortly.”
Used to share helpful information or highlight services while callers are waiting.
“Thank you for calling [Business Name]. While you wait, you may like to know we also offer [service or promotion]. Our team will be with you shortly.”
Plays when your business is closed and clearly explains what happens next.
“Thank you for calling [Business Name]. We’re currently closed. Our opening hours are [days and times]. Please leave a voicemail and we’ll return your call as soon as possible.”
Helps direct callers to the right place without needing to speak to reception.
“Welcome to [Business Name].
Press 1 for sales.
Press 2 for support.
Press 3 for accounts.
Or press 0 to speak to a member of our team.”
Make On Hold Time Useful.
SmartVoice helps you use on hold time to share helpful information instead of silence or music. You can tell callers about services, important updates, or what will happen next, with professionally voiced messages that are easy to change and tailored to your business, helping to keep callers informed.
Click hereLet’s Talk.
If you’d like help setting up or improving your SmartVoice messages, we’re here to help. Get in touch to talk through your options and get clear advice on what will work best for your business.
Get in Touch.
