Phone systems that suit everyone.
Everyone can benefit from F One’s cloud phone systems. Whether you’re looking to cut costs, increase staff productivity, or give customers a better communication experience, we offer a cost-effective and flexible solution to suit all needs.
The basics.
Modern telephone systems have incredibly broad feature sets. Having said that, it’s essential for us to educate our clients about how even the most basic phone system features, when used correctly, will significantly increase employee productivity and enhance customer satisfaction.
Professional marketing on hold
When your customers are fully focused on you, take advantage of the situation. With our professionally produced on-hold marketing, you have the chance to highlight your excellent work as well as any fresh goods or services that your current clientele may not be aware of. Choose your own music and voice, and if you need help with the script, let us know.
Phonebook & speed dials
You might be surprised to learn that a significant portion of business phone systems lack a convenient phonebook feature. You can quickly and easily contact your customers and suppliers using our cloud-based telephone system’s straightforward search and dial feature.
Hold & transfer
One of the most basic system functions, but also a key component of any telephone system. Using our system, whether on your physical handset or one of the mobile or PC applications, you can quickly and easily transfer an active call to a colleague, call group, or external phone number.
Voicemail & voicemail to email
Voicemail to email is a phone system feature that sends voicemails to your email inbox. You will receive an email with call information and an audio file (MP3 or WAV) of the message whenever a new voicemail is left by a caller. The voicemails can even be transcribed if you’d prefer to have a readable copy of the recording.
Scheduling & system management
With the help of our online portal’s user-friendly administrator interface, you can quickly view call statistics, the system directory, user lists and permissions, call control, call recordings, and the ability to modify basic user settings.
Call routing
One of the things that is frequently overlooked when installing a new phone system is how your incoming calls should be routed through your business. Our technical professionals will give you guidance on how they think your calls should be routed in order to maximise staff efficiency and customer satisfaction.
Grandstream GXV3480.
The GXV3480 IP video phone combines a 16 line IP video phone with a multi-platform video conferencing solution. It features an android 11 operating system, 8” touch screen, fully integrated WiFi 6 and bluetooth 5.0.
Grandstream GXV3470.
The GXV3470 is a powerful desktop video phone, which offers an all-in-one communications solution. It delivers a powerful experience through its 7” touch screen, advanced megapixel tiltable camera and dual microphones.
Grandstream GRP2612W.
The GRP2612 is a powerful IP phone, designed for mass deployment and easy management. It features 4 programmable keys as well as WiFi and bluetooth 5.0 as standard. Built for the needs of office and homeworkers alike.
Grandstream WP810.
Portable WiFi IP phone, designed to suit a typical office environment. 6 hour talk time and a combination of features, mobility and durability to suit all portable telephony needs.
Grandstream WP825.
Portable WiFi IP phone, designed to suit a warehouse style environment. 8 hour talk time and a combination of features, mobility and durability to suit all portable telephony needs.
Yealink WH62.
To meet various preferences of users, Yealink has created the lightweight WH62 headset with adjustable headband, replaceable ear cushion, and two wearing styles, namely mono and dual options to ensure all-day comfort.
Yealink T57W.
Premium phone for executives and busy managers with heavy call loads. Fully adjustable, 7.0″ graphical display. 29 line keys. USB port integrated for wired and/or wireless USB headsets.
Yealink T54W.
Ideal for professionals and managers with moderate call loads. Fully adjustable, 4.3″ graphical display. 10 line keys, 27 memory keys. USB port integrated for wired and/or wireless USB headsets.
Yealink T53W.
Well suited for common workspaces. Fully adjustable, 3.7″ graphical display. 8 line keys, 21 memory keys. USB port integrated for wired and/or wireless USB headsets.
Yealink T33G.
Well suited for common workspaces. Clear, 2.4″ graphical display. A total of 12, fully customisable line keys for easy internal call management.
W56H Wireless Handset.
With 30 hours of talk time, 400 hours of standby time, and quick charging capability, it is equipped with a Li-ion battery and is ready for your high call load.
Take your office phone with you, wherever you go.
Flexible working has become a necessity for most businesses and their staff. We can help make sure your customers continue to get the best experience, wherever you’re working from.
Cloud storage.
NEC’s Univerge Blue Share offers secure file and document sharing without sacrificing usability or accessibility. Save, sync, and share the most recent document versions from any device.
Microsoft Teams.
To maximise the efficiency of Microsoft Teams, directly integrate our cloud phone system into your desktop and mobile Microsoft Teams applications. Designed for organisations that desire to integrate a reliable, complete phone system solution into their Teams applications.
Call recording, analysis & reports.
With the help of our cloud-based call recording and reporting software, you can gain a whole new level of insight into how your contact processes are performing and how to improve them for a revolutionary, ultra-responsive customer experience. For companies of all sizes, we provide a range of service levels, from basic real-time contact centre services to sophisticated historical call logging, as well as one touch and fully PCI compliant call recording.
Applications & software integrations.
Take advantage of our completely integrated PC and mobile applications, as well as the choice to combine your CRM with the phone system. With our cloud-based phone system, you can use features like direct computer or laptop dialling as well as having your customers’ database record automatically appear when they call.
Just some of the fantastic clients that we support.
Multi-site organisations.
We can support your phone system needs regardless of how your business is set up. We use the Cloud for central management of our phone systems. Whether you have a lot of offices, a lot of home workers, a lot of out-of-office employees, or a combination of all of the above, we can safely grant access to the same system. With a Cloud phone system, your business is free to grow because adding new users and sites only requires a few mouse clicks.
Let’s talk.
One of our specialists would be happy to discuss your needs with you if you’d like to learn more about the various cloud phone system options available. Use the number below to get in touch.
Get in touch.
